Shipping policy

Shipping Policy

 

 

Thank you for choosing Louvi & Me.

Processing Time

All custom portraits are carefully created to ensure the highest quality.

 

• Digital portraits: 2–5 business days

• Framed portraits: 5–10 business days before shipping

Digital Portrait Delivery

Digital portraits are delivered via email.

 

No physical item will be shipped.

Shipping Times (Framed Portraits)

 

 

🇦🇪 UAE: 2–5 business days

 

🌍 International: 7–21 business days depending on destination

Shipping times are estimates and may vary due to customs or carrier delays.

Shipping Fees

 

 

Shipping costs are calculated at checkout.

 

Free delivery may be offered within the UAE during promotional periods.

Customs, Duties & Taxes

 

 

International orders may be subject to customs duties or import taxes.

 

These charges are the responsibility of the recipient.

 

Lost or Delayed Packages

 

 

 

Louvi & Me is not responsible for delays caused by carriers or customs.

 

If your order is lost in transit, please contact us and we will assist you.

Incorrect Address

 

 

Please ensure your shipping address is correct.

 

Louvi & Me is not responsible for orders shipped to incorrect addresses.